If you are late, the treatment time will be reduced. The amount of the charge will not be reduced at the same time.
Your absence from a pre-booked treatment will result in a charge to your hotel room account. The charge represents 50% of the cost of the scheduled treatment. To avoid being charged, you must cancel your booking at least 6 hours before the scheduled treatment.
Hotel guests can add Spa & Wellness treatments to their room bill, or pay by cash or credit card at the Hotel Reception at the end of the treatment.
We suggest that you do not bring valuables to the treatments. The staff of the Spa & Wellness Centre are not responsible for lost items.
After your treatment, our staff will advise you on how to continue caring for your skin and maintain the results at home. They will also advise you on professional cosmetics which can be purchased directly after the consultation or at professional beauty parlours.
Please respect other guests' right to privacy and relaxation and do not use the telephone or consume alcoholic beverages.
The Spa & Wellness Zone reserves the right to refuse entry to persons showing signs of alcohol consumption and those under the influence of intoxicants.
If your behaviour disturbs others you may be asked to leave. Spa & Wellness Zone.The Spa & Wellness Zone reserves the right to discontinue a treatment by an employee if it is met with inappropriate behaviour by a Guest.